5
October
Sustainable hospitality: what CSR changes for customers
A mission-driven company since 2021, the Société des Hôtels Littéraires places CSR at the heart of its operations. Axel Thomazeau, the group's CSR manager, discusses the main pillars of this approach, its concrete applications in the hotels, and its impact on the customer experience.


Hôtel Littéraire Gustave Flaubert, BW Signature Collection by Best Western